Privacy Policy
Clothex ("We") seeks to protect the privacy of its users. This Privacy Policy (the "Privacy Policy") discloses the privacy practices of this Service. By visiting, subscribing to the Clothex service or gaining access to any part of the service, you agree to this Privacy Policy. If you do not wish to adhere to this Privacy Policy, neither do not use the Service nor purchase a subscription.
WHAT INFORMATION DO WE COLLECT?Our goal is to provide the best customer experience possible, so we collect only relevant personal information. Your personal information will not be shared with third parties except as specified in this policy. We use email addresses to communicate with our customers about their orders and to notify them of new product releases and service updates. Furthermore, if you enter a contest, survey, questionnaire, raffle, or other promotional feature, we may ask for your name, address, email address, or other personal information. We do not collect any personal information about you unless you give us it voluntarily. Clothex will never sell, rent, or transfer your Personal Information, including your email address, to third parties for marketing purposes without your written consent. Your Personal Information is used for the following purposes: - subscription processing - notification of your order status and tracking number - contacting you about your order - identifying and authenticating you - fulfilling your order. When you subscribe to our service or use the Service, you consent to receiving email information from us or our email service providers about our service, new products, and other updates.
NON-PERSONAL IDENTIFICATION INFORMATIONIn addition, we may collect non-personally identifiable information, such as the IP address of the host, the pages viewed, the type of browser, the duration and frequency of visits, and other data, and we may aggregate any information collected in a way that does not identify any person ("Aggregate Information"). The information obtained in connection with the Service may be mixed and used by us together with information obtained through sources other than the App, including both stand-alone and online sources.
How we use this information. We use this information to provide more reliable and convenient service to our customers and Internet visitors. We will not share or disclose your personal information to anyone except as described in this Privacy Policy.
EXTENDED AND PERSONALIZED ORDERING EXPERIENCEWe use Personal Information to provide you with a more user-friendly experience and to help us identify and / or provide information, products or services that may be of interest to you. We use your personal information to support and improve your use of the Service.
CookiesThe service may transmit a cookie (a string of information sent by the website to be permanently stored on your system's hard drive and / or temporarily stored in your device's memory). The purpose of a cookie is to notify the web server that you have returned to a specific page. The application may use cookies to store information collected to allow you to access password-protected parts of the Service. You can set your device to reject cookies. However, if you do, you may not be able to fully experience some of the interactive features of the Service.
HOW WE WILL PROTECT YOUR INFORMATIONWe strive to protect the information we receive from you. However, Clothex is not responsible for the disclosure of your Personal Information due to errors in transmission or unauthorized actions of third parties. We have made commercially reasonable efforts to prevent unauthorized access to visitor data stored on our servers, but due to the inherent open nature of the Internet, Clothex cannot guarantee the security of any information you provide to us or any information provided and you do so at your own risk. Users must agree to all risks associated with any data transfer, including the risk that their Personal Information may be intercepted during transit. The site encrypts your credit card number and other personal information using Secure Socket (SSL) technology to ensure the secure transfer of information from your device to our credit card processor. In addition, only employees and third parties who need this information to perform their duties have access to this data.
Some companies that we use to advertise our service may use cookies on our Service. However, we do not have access to or control over these cookies. If you have concerns with a particular cookie, you can delete it using your browser settings or by contacting the company directly.
CONSENTIf we ask you to provide your personal information for a secondary reason, such as marketing, we will either ask you to give your explicit consent directly or give you the opportunity to say no. Clothex will never share, sell or rent your personal information to third parties for marketing purposes unless you give us your explicit consent.
How to withdraw your consent?
You can withdraw your consent at any time by contacting us at contact@clothex.co.uk.
DISCLOSUREWe may disclose your personal information if required by law, if you violate our Terms of Service, or investigate suspected fraud, harassment, physical threats or other violations of any law, policy or regulation.
THIRD PARTY SERVICESIn general, the third-party vendors we use will only collect, use, and disclose your information to the extent that it allows them to provide the services they provide to us.
For example, we use an external transport company to deliver orders, and a credit card processing company to bill users. These companies do not store, transfer, collect or use your information for any secondary purpose other than fulfilling your order.
However, some third-party service providers, such as payment gateways, postal services, and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your order-related transactions. For these providers, we encourage you to review their privacy policies so that you can understand how these providers will process your personal information.
INFORMATIONAL SECURITYThe security of your credentials is important to us. To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that they are not improperly lost, misused, made available, disclosed, altered or destroyed.
If you provide us with information about your credit card, it is encrypted using Secure Socket Layer (SSL / TLS) technology. Although no method of transmission via the Internet or electronic storage is 100% secure.
CHANGES TO THIS PRIVACY POLICYWe reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their posting on the Service. If we make significant changes to this policy, we will let you know here that it has been updated so that you know what information we collect.